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Salon Policies

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Cancellation
Policy

Please give a minimum of 24 hours notice if you need to cancel or reschedule your appointment.  Failure to do so will result in a $20 charge for every 30 minutes booked that must be paid before being able to rebook.

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No-Show 
Policy

If you do not show up to your appointment & you haven't canceled, 50% of the scheduled service must be paid before being able to rebook.  If you don't show up a second time the above fee will be charged & you will no longer be able to pre-book appointments. Appointments will only be allowed to be made on the same day.

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Running
Late?

I know, sometimes things happen that are out of our control.  However, if you are more than 10 minutes late we may have to reschedule your appointment or I might not be able to do all of the services that are scheduled.

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Redo 
Policy

Refunds are not provided for any services.  If there is something that needs to be tweaked or slightly adjusted, please let me know within 7 days.  Any corrections that revise the original look will be at an additional cost up to a full-service charge.

Frequently Asked Questions

To keep the salon​ peaceful and to devote all my attention to my current client during their services, I do not accept phone calls.  The fastest way to contact me is via email.

What is your phone number?
What forms of payment do you accept?

Cash, checks, credit cards and venmo are all accepted.

I need to buy products but I don't have an appointment.  Can I come shop?

Of course!  Feel free to send me a message that you plan to stop in, but it's not necessary.  Just note it may take me a couple of minutes to step away from the service I am doing to ring you up.  You also have to option to shop online!  Shop Now

Do you do kids cuts?

I do cut kids hair, although there is no discounted price because of age.  

To schedule you would select Chic Cut $73.  *Please note children under the age of 10 are usually unable to fit in the shampoo bowl properly and the shampoo portion of the service might be skipped.  Please also read about mens cuts below before booking.

Do you do mens cuts?

I do cut mens hair if it is long. I do not do barber style haircuts.  (If clippers need to be used I am not the right fit for you.) To schedule you would select Chic Cut $73.

Do you do vivid colors? (ex. purple, blue, silver, etc.)

Vivid hair colors are done on a case by case basis.  Please send me a message explaining what you are looking for and have some inspiration and current photos of your hair ready to send me.  After we talk a custom appointment time will be made for you to schedule.

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